Shipping Policy – Majestic Luxurious Tea

At Majestic Luxurious Tea, we take great care in preparing and shipping your orders to ensure they arrive fresh, secure, and on time.

Shipping Schedule

All orders are processed and scheduled for shipment based on our carrier’s pickup schedule. Our carriers collect packages several times per week, and your order will be shipped on the next available scheduled pickup between the carrier and our warehouse.

Processing Time

  • Orders are generally prepared within 1–3 business days.

  • Once your order is ready, it will be handed over to the carrier on the next scheduled pickup.

  • You’ll receive a shipping confirmation email with a tracking number as soon as your order departs from our warehouse.

Delivery Time

Delivery times may vary depending on your location and the carrier’s service. Please note that weekends and holidays may affect pickup and delivery schedules. Additionally, inclement weather or unexpected conditions may also cause delays, and we appreciate your understanding in such cases.

Free Shipping for Canadian Customers

We’re proud to offer free shipping across Canada. To maintain this benefit for our Canadian customers, all shipments are coordinated according to our scheduled carrier pickups. This approach helps us keep shipping free while ensuring each order is handled with care and attention.

Delivery Issues & Support

If you experience any problems, delays, or issues with your delivery, please contact us promptly. Our team will work closely with the carrier to resolve the issue or reschedule another delivery to ensure your order arrives as intended.

Important Notes

  • Pickup times are determined by the carrier’s logistics schedule.

  • Delays due to weather, customs, or carrier issues are beyond our control, but we’ll always assist you in tracking your order.

  • Shipping fees for international orders (outside Canada) are calculated at checkout based on your location.

Customer Support Hours

Our team is available to assist you:
Monday to Friday: 9:00 AM – 6:00 PM (EST)

Contact Us

If you have any questions, concerns, or need assistance with your order, you can reach us at:
📧 info@majesticluxurioustea.com

We’re always happy to help ensure your experience with Majestic Luxurious Tea is smooth and enjoyable.